POPULAR QUESTIONS

Which countries do you ship to?

Worldwide Shipping. For more details, see SHIPPING & DELIVERY

How long does the delivery take?

Once your order is dispatched, you will receive an email with your shipping details and tracking number. Delivery times are usually 10 to 20 working days, with the exception of Africa and South America countries that can take up to 45 working days. For more details, see SHIPPING & DELIVERY

How can I track my order?

Once your order is dispatched, you will receive an email with your shipping details and tracking number. For more details, see TRACK YOUR ORDER

How much do you charge for shipping?

We are glad to bring our customers great value and service. That’s why we provide free shipping worldwide.

How can I pay for my order?

We accept Visa, MasterCard, American Express and PayPal. For more details, see PAYMENT METHODS

How do you ensure the quality of your products?

With a quality management system in place, we ensure that our products are of the highest levels of safety and quality in all processes: from design and manufacture to sales and after-sales service.

I have placed an order but I haven't received a confirmation email. What does this mean?

Please check your spam folder since the confirmation email might be mistaken as junk mail and end up in there.

The order confirmation should be sent right away, but it can happen that there is a delay. If you have not received anything after 24h, please contact us so we can check that everything is fine with your order.

What is your Return Policy?

You have the right to cancel or return all products you have bought from gowithstore.com for a full refund. For more details, see RETURNS & REFUNDS